Article posted on March 29, 2018

Philips AED Recall

Recently the PAD Program was made aware of a Philips AED recall.

Please review the information below and click here to view the Philips PDF Recall document  for complete details.

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Please contact Philips directly with any questions regarding this recall

Technical Support and additional information 1-800-263-3342 option 5

You can also reach out to your local Philips Supplier for assistance

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Philips Urgent Medical Device Recall

Date of Recall: February 27, 2018

Product

  • Philips Heartstart FRx
  • Philips Heartstart Onsite

Reason for Recall

  • An electrical component (a resistor) has the potential to fail during AED use and the AED may 

      not deliver a shock when required

Replacement or Rebate Opportunity

  • Your AED may be eligible for exchange at no cost
  • Your AED may be eligible for a trade-in rebate

 Philips Contact Information

  • Technical Support and additional information 1-800-263-3342 option 5
  • You can also reach out to your local Philips Supplier for assistance

Last Updated: Thursday, March 29, 2018


Calgary, Alberta, Canada